Delivery/FAQ

 
 

Delivery Information (UK)

Postage & packaging is £5 (flat rate). Delivery time is typically 2-3 working days. All items are sent via UPS and include insurance. A tracking  number will be sent to the customer when the item has been dispatched. Items can be tracked on the UPS website.

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International Shipping:

At this current time I don't post wood orders outside of the UK.

Returns:

All items are covered by a 14 day returns policy. If you wish to return your item, please contact me before posting. The item must be completely un-used. Delivery charges and return postage costs are non-refundable.

If the item is lost or damaged in transit then delivery charges will be fully refunded.

Wood FAQ:

Is the wood dry & ready to use?
Yes, all the wood I sell has been dried before listing.

How should I store the wood?
I recommend letting the wood acclimatize to your working environment before use. Ideally the wood should be stickered to allow good airflow to all sides, with some weight added on top to help prevent any cupping, etc.

Are the bookmatched tops glued/ready to glue?
No. Unless otherwise stated, all the tops I sell are not glued together. The edges will require (minimal) jointing before gluing.